INVESTASI ONLINE TRAINING (2 Days)
Online Training (Group) Minimal pendaftaran 4 orang
Rp 2.000.000,-/ orang
Online Training (Reguler)
Rp 2.500.000,-/ orang
Online Training (Private)
Dapatkan harga khusus hubungi kami
PELAKSANAAN ONLINE TRAINING:
09.00-12.00 WIB atau 13.00-16.00 WIB
Fullday available
INVESTASI TERMASUK :
- Soft Copy Modul Training (Email)
- Modul Training (Ekspedisi)
- Sertifikat Kehadiran (Ekspedisi)
- Qualified Instructor
TANGGAL PELAKSANAAN :
| 11-12 Januari 2024 12-13 Februari 2024 14-15 Maret 2024 23-24 April 2024 13-14 Mei 2024 10-11 Juni 2024 | 13-14 Juli 2023 7-8 Agustus 2023 14-15 September 2023 12-13 Oktober 2023 16-17 November 2023 7-8 Desember 2023 |
*Mohon memastikan kembali kepada kami untuk tanggal yang dipilih
GAMBARAN UMUM PROGRAM :
Pelatihan teknik menjual ini difokuskan kepada bagaimana memenuhi kebutuhan pelanggan sehingga sangat cocok untuk staf penjualan yang bergerak dalam bidang penjualan jasa, barang yang sulit dan kompleks, kontrak tender, ataupun barang/jasa yang bernilai tinggi. Pelatihan ini dimakduskan agar peserta mempunyai pemahaman dan ketrampilan mengenai Professional Selling Skills; memahami langkah-langkah teknis, konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan; memperluas pengetahuan mengenai lingkungan penjualan dan pemasaran; dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales persons junior ataupun yang baru.
TOPIK BAHASAN
1: ROLES OF SALESPERSONS
- Market Conditions and Challenges;
- Building Competitiveness Factors;
- The Selling Challenges;
- The Role of Salesperson;
- The Persuasive Selling Process;
2: PROSPECTING AND CONTACTING
- The Prospecting Funnel;
- The Power of Referrals;
- Qualification and Sales Strategy;
- Initial Contact; Introduction Letter;
- Initial Contact: Phone Call;
- Cold Calling;
- Choosing Methods of Contact;
- Tips for Telephone Appointment.
3: PLANNING THE SALES
- Planning the Sales;
- Anticipating the Customer’s Needs;
- Qualifying the Sales;
- Developing Relationship with prospect.
- Gathering Information;
- The Information Gathering “Funnel”;
4: PRESENTING SOLUTION AND CLOSING THE SALES
- Presenting Solution;
- Deciding on the Value-added Solution;
- Checking for Viable Solution;
- Developing the Presentation Strategy;
- Written Proposals;
- Gaining Customer’s Commitment (Closing the Sales);
- Buying Signals;
- Action – Keeping the Commitments;
5: WORKING WITH OBSTACLES AND HANDLING COMPLAINTS
- Working with Obstacles;
- Customer Obstacles;
- Types of Obstacles;
- Dealing with Obstacles;
- Tips in Handling Complaints
6: COACHING AND MENTORING
- Introduction to coaching;
- What is coaching, counseling, and mentoring;
- How to determine if coaching is needed;
- Coaching model;
- Feedback exercise; performance feedback tips;
- Steps for conducting formal observation;
- Coaching response exercise;
- Review of handling difficult employees;
- Effective mentoring techniques
TRAINER & FACILITATOR :
Tim Trainer Arcarta Consultant
INVESTASI TRAINING
(Jakarta ):
Rp 5.000.000,-/ orang (Disc Khusus untuk pendaftaran Minimal 4 peserta)
(Bandung):
Rp. 5.500.000,-/ orang
(Yogyakarta):
Rp. 6.000.000,-/ orang
INVESTASI TRAINING (LUAR KOTA):
Rp. 7.000.000,-/ orang (Pengiriman 1-5 peserta)
Rp. 6.000.000,-/ orang (Pengiriman di atas 5 peserta)
INVESTASI TERMASUK :
- Modul Training
- Sertifikat Kehadiran
- Seminar Bag
- Seminar Kits
- Training room with full AC facilities and multimedia
- 2X Cofee Break dan Lunch
- Qualified Instructor
PELAKSANAAN TRAINING :
09.00 – 16.00 WIB
TEMPAT :
Hotel Ibis Group, hotel lainnya yang akan di konfirmasi kemudian
REQUEST FOR TRAINING VENUE:
Jakarta, Bandung, Yogyakarta, Bali, Semarang, Surabaya
In House Training Depend on request
Training Customer Relation Management (CRM) | Human Initiative
INFORMASI
Registrasi, hubungi :
Arcarta Consultant
TELEPON : +6221-88968569
HP/ WA :
+62-812-2483-2565 (Citra)
Email: