In House Training General Service Management for Coal Mining Company
PT Hasnur Riung Sinergi
Rantau Kalimantan Selatan | Tanggal 16 – 17 Desember 2023
INVESTASI TERMASUK :
- Modul Training
- Seminar Kits
- Sertifikat Kehadiran
- Qualified Instructor
WAKTU PELAKSANAAN TRAINING
Depend on request
OVERVIEW
Kursus ini dirancang untuk membekali siswa dengan pengetahuan dan keterampilan yang diperlukan untuk secara efektif mengelola operasi layanan dalam konteks perusahaan pertambangan batubara. Peserta akan mengeksplorasi tantangan dan peluang unik dalam memberikan layanan kepada industri pertambangan batubara, dengan fokus pada optimalisasi kualitas layanan, alokasi sumber daya, dan efisiensi operasional. Topik yang dibahas meliputi strategi layanan, desain layanan, operasi layanan, dan peningkatan berkelanjutan, semuanya disesuaikan dengan kebutuhan spesifik operasi penambangan batubara.
OUTLINE TRAINING:
Session 1: Introduction to Service Management in Coal Mining
- Overview of service management principles
- The role of service management in the coal mining industry
- Key challenges and opportunities in coal mining service
Session 2: Service Strategy for Coal Mining Companies
- Defining service strategies for coal mining operations
- Service portfolio management in coal mining
- Aligning service strategy with the coal mining business goals
Session 3: Service Design in Coal Mining
- Principles of service design in coal mining
- Coal mining service blueprinting
- Designing safe and efficient service processes
Session 4: Service Operations and Resource Allocation
- Efficient service operations in coal mining
- Resource allocation and capacity planning in coal mining service
- Managing service demand fluctuations in coal mining
Session 5: Service Quality, Safety, and Sustainability in Coal Mining
- Measuring and improving service quality in coal mining
- Safety considerations in coal mining service
- Sustainable service practices in coal mining
Session 6: Continuous Improvement in Coal Mining Service
- Implementing continuous improvement methodologies
- Lean and Six Sigma applications in coal mining service
- Cultivating a culture of continuous improvement
Session 7: Technology and Innovation in Coal Mining Service
- The role of technology in coal mining service management
- Innovations in coal mining service delivery
- Case studies of successful technology adoption in coal mining
Session 8: Risk Management and Compliance in Coal Mining Service
- Identifying and managing risks in coal mining service
- Compliance with safety and environmental regulations in coal mining
- Business continuity planning for coal mining service
Session 9: Team Collaboration and Stakeholder Engagement
- Effective teamwork in coal mining service
- Engaging with stakeholders and partners in the coal mining sector
- Communication and conflict resolution skills
Session 10: Future Trends and Emerging Challenges in Coal Mining Service
- Emerging trends in coal mining service management
- Preparing for future challenges and opportunities in coal mining
- Final project presentations and discussion
TRAINER & FACILITATOR :
Tim Trainer Arcarta Consultant
INFORMASI
Registrasi, hubungi :
Arcarta Consultant
TELEPON : +6221-88968569
HP/ WA :
+62-812-2483-2565 (Citra)
Email:
info_training@arcartaconsultant.com;
info.arcartaconsultant@gmail.com
