Pelatihan teknik menjual ini difokuskan kepada bagaimana memenuhi kebutuhan pelanggan sehingga sangat cocok untuk staf penjualan yang bergerak dalam bidang penjualan jasa, barang yang sulit dan kompleks, kontrak tender, ataupun barang/jasa yang bernilai tinggi. Pelatihan ini dimakduskan agar peserta mempunyai pemahaman dan ketrampilan mengenai Professional Selling Skills; memahami langkah-langkah teknis, konsep, sikap, dan perilaku yang dituntut dalam bidang penjualan; memperluas pengetahuan mengenai lingkungan penjualan dan pemasaran; dan dilengkapi dengan teknik membimbing dan menjadi mentor untuk sales persons junior ataupun yang baru.

TOPIK BAHASAN

1: ROLES OF SALESPERSONS

• Market Conditions and Challenges;
• Building Competitiveness Factors;
• The Selling Challenges;
• The Role of Salesperson;
• The Persuasive  Selling Process;

2: PROSPECTING AND CONTACTING

• The Prospecting Funnel;
• The Power of Referrals;
• Qualification and Sales Strategy;
• Initial Contact; Introduction Letter;
• Initial Contact: Phone Call;
• Cold Calling;
• Choosing Methods of Contact;
• Tips for Telephone Appointment.

3: PLANNING THE SALES

• Planning the Sales;
• Anticipating the Customer’s Needs;
• Qualifying the Sales;
• Developing Relationship with prospect.
• Gathering Information;
• The Information Gathering “Funnel”;

4: PRESENTING SOLUTION AND CLOSING THE SALES

• Presenting Solution;
• Deciding on the Value-added Solution;
• Checking for Viable Solution;
• Developing the Presentation Strategy;
• Written Proposals;
• Gaining Customer’s Commitment (Closing the Sales);
• Buying Signals;
• Action – Keeping the Commitments;

5: WORKING WITH OBSTACLES AND HANDLING COMPLAINTS

• Working with Obstacles;
• Customer Obstacles;
• Types of Obstacles;
• Dealing with Obstacles;
• Tips in Handling Complaints

6: COACHING AND MENTORING

• Introduction to coaching;
• What is coaching, counseling, and mentoring;
• How to determine if coaching is needed;
• Coaching model;
• Feedback exercise; performance feedback tips;
• Steps for conducting formal observation;
• Coaching response exercise;
• Review of handling difficult employees;
• Effective mentoring techniques

TRAINER & FACILITATOR :

Tim Trainer Arcarta Consultant

INVESTASI TRAINING  

(Jakarta ):

Rp 5.500.000,-/ orang 

(Bandung):

Rp. 6.000.000,-/ orang

(Yogyakarta):

Rp. 6.300.000,-/ orang

(Surabaya):

Rp. 6.500.000,-/ orang

(Bali):

Rp. 7.000.000,-/ orang

INVESTASI TRAINING (LUAR KOTA):

Rp. 7.000.000,-/ orang (Pengiriman 1-5 peserta)

Rp. 6.000.000,-/ orang (Pengiriman di atas 5 peserta)

INVESTASI TERMASUK  : 

1. Modul Training
2. Souvenir
3. Seminar Bag
4. Souvenir 
5. Training room with full AC facilities and multimedia
6. 2X Coffee Break dan Lunch
7. Qualified Instructor

PELAKSANAAN TRAINING :

09.00 – 16.00 WIB

TEMPAT : 

Hotel Bintang 3-4, hotel lainnya yang akan di konfirmasi kemudian

REQUEST FOR TRAINING VENUE: 

Jakarta, Bandung, Yogyakarta, Bali, Semarang, Surabaya 

In House Training Depend on request

Online Training Customer Focus Selling Skill | PT Nuon Digital Indonesia

Online Training Costumer Focus Selling Skill | PT Solusi Pembayaran Elektronik

INFORMASI

Registrasi, hubungi :

Arcarta Consultant 

TELEPON :+6221-889-68569 

HP/ WA :

+62-812-2483-2565 (Citra)

Email:

info_training@arcartaconsultant.com; 

info.arcartaconsultant@gmail.com